July 1st is here! We are half way through 2018; how is your community doing? Look back at the goals you set for the year and evaluate how you are doing.
- Financial goals and progress
- Net Operating Income (NOI)
- Cash Flow
- Operating Efficiencies
- Customer Service Improvement
- Dining Service Improvements
- Resident Activity Program enhancements
- Resident Satisfaction
- Employee Training and Satisfaction
- Sales, Marketing and Social Media Campaigns
- Lead Generation
- Closed Sales
- Internal Communications
Now is the time to re-evaluate and recommit to your goals and objectives. If you discover any deficiencies, decide how you will adjust to address them. Even if you see a minor deficiency, if you keep the same path, by the end of the year, it could become a very large deficiency.
There’s still time to make changes by the end of the year and Moore Diversified Services, Inc. (MDS) is ready to help. We’re halfway through the year, but there’s still time to have a positive impact on your bottom line.
You might be surprised at how making small changes can have big results. For example, if an average 80 unit community at 93% occupancy (or 74 occupied units) could save just $2.00 per resident day (PRD) or realize $2.00 PRD in revenue enhancements, that’s 13,616 resident days from 7/1/2018 to 12/31/2018 or $27,232 for the remainder of 2018. And that’s just on $2.00 PRD of savings! What a great outcome by the end of the year.
Take Action
Through our Operations Analysis, we will benchmark the income statement for your current operations to see how you stand with industry averages. We’ll assist you in digging into each department’s revenues and expenses and help you discover ways to enhance revenues or decrease operating expenses. Some broad areas we generally see room for improvement include dietary, employee retention, direct care staffing ratios, and general administrative expenses. We will review cash flow and NOI and deliver solutions, as your financial success is our goal.
You’re not alone. We’re the experts in this field with more than 40 years of experience and are here to help you. We understand how busy you are with your day-to-day responsibilities of running your community. At MDS we know you and your professional staff are constantly putting out daily fires and attending to your residents, assuring they have the best quality care and achieving highest resident satisfaction available. We also know that attention to detail with your income statements can unintentionally fall in priority status as time goes by, but this is something we can also help you with.
Get Results
Let us help you optimize your income statement and cash flow. As with our established clients, once we begin the Operations Analysis we then work with you to create a plan to reduce operating expenses. We work with you and your professional staff to ensure that these changes will not affect the quality of care you’re providing your residents.
There is still time in 2018 to make substantial changes that make a difference. The positive results will not only be reflected in 2018 financial results, but for many years to come through increased NOI, increased cash flow, and increased property value. Give MDS a call to set up an initial consultation and let’s get started!