A Two Generation Company - Serving Clients For Over 40 Years • Consulting and Strategy Solutions

MDS is pleased to announce the expansion of services provided to its clients by introducing:

  1. Alternative dispute resolution through mediation
  2. Expanding its survey and focus group capabilities to electronic media.

Electronic Surveys and Focus Groups

As we move forward in these difficult economic time, the price of timely and valuable information is at a premium.  Electronic media based surveys/focus groups are more effective because you can reach many more participants, they can participate in their own time, participants do not feel intimidated, and it is very cost-effective way of gathering information with immediate results.

Over the years MDS has been involved in gathering information from a traditional focus group setting.  This knowledge and experience gained in the traditional setting can now be expanded to gather valuable information through the use of electronic media sources. If you are considering one of the following then the electronic survey/focus group would be a good fit.

MDS has also conducted over 700 videotaped focus groups.  This has provided a unique qualitative insight into a variety of market segments.  There is much more to evaluating the market than just “numbers.”  MDS has a unique national data base and experience regarding both the qualitative and quantitative aspects of the Seniors market.

Mediation Services

While no one ever desires problems to arise, they inevitably do.  Mediation can provide a swift resolution to most situations while being extremely cost-effective, especially when considering company reputations, business relationships, and the cost of litigation.

Mediation is a growing and widely excepted form of alternative dispute resolution.  A mediator works to assist the parties involved to find a mutually agreed upon resolution.  A good mediator will help with communicative process.  Mediation is a voluntary process; parties have the right to walk away at any point in the process.  The mediation process is not a forced process, each party retains the right to their decision making power and nothing can be imposed upon an unwilling party.  The process must be taken in a collaborative spirit; the motivation should be that each party wants to work with the other to find an equitable solution for both sides.

MDS will now provide a full array of mediation services that will include but not be limited to situations that may involve:

Both Mediation and Electronic Surveys will be key services to help the operators in the seniors living industry move forward while reducing cost.  MDS is at the ready to help you and your company with a diverse set of services to improve your current operations and future business considerations.  Talk to one of our team members today to see how we can customize a plan to help in your individual situation.